1. Introduction
This Privacy Policy explains how AG GROUP AZ, INC (“we”, “us”, “our”) collects, uses, discloses and protects personal information when you visit greenctdc.com (the “Website”), request a quote, contact us, or use our scrap metal buying, collection, sorting and recycling services.
By using the Website you acknowledge that you have read this Policy. If you do not agree with it, please do not use the Website or submit your information.
2. Information We Collect
Information you provide
- Contact details: full name, company name, phone number and e-mail address;
- Request details: metal type, estimated weight, preferred drop-off or pickup option, site location and any message you write;
- Information required by law when selling scrap metal at our yard, such as a government-issued photo ID, vehicle details and transaction records.
Information collected automatically
- Technical data: IP address, browser type, device type, operating system, referring page, pages visited and time of visit;
- Cookie and similar technology data, only as described in the Cookies section and according to your choices.
We do not knowingly collect sensitive personal information (for example health data, religious beliefs or biometric data) through the Website.
3. How We Use Your Information
- To respond to your inquiries and prepare quotes and pickup schedules;
- To provide our services, process transactions and issue weight tickets and payment records;
- To comply with legal obligations, including scrap metal dealer record-keeping and anti-theft regulations;
- To operate, maintain, secure and improve the Website;
- To measure the effectiveness of our advertising (for example Google Ads), only where you have consented to such cookies;
- To prevent fraud, spam and misuse of our forms and services.
We do not sell your personal information and we do not use it for automated decision-making that produces legal effects for you.
4. Legal Bases for Processing
Where applicable law (such as the GDPR or UK GDPR) requires a legal basis, we rely on: your consent (e.g. optional cookies, consent checkbox on our form); performance of a contract or steps taken at your request before entering into a contract (e.g. preparing a quote); legal obligation (e.g. transaction records required by law); and our legitimate interests in running and securing our business, provided these interests are not overridden by your rights.
5. Cookies and Similar Technologies
Cookies are small text files stored on your device. We use the following categories:
- Necessary cookies — required for the Website to work and to remember your cookie choices. These cannot be switched off.
- Analytics cookies — help us understand how visitors use the Website so we can improve it. Used only with your consent.
- Marketing cookies — used by advertising partners such as Google to measure ad performance and, where permitted, show relevant ads. Used only with your consent.
When you first visit the Website a cookie banner lets you accept all cookies, reject optional cookies, or choose categories individually. You can change your choice at any time by clicking in the footer. You can also block or delete cookies through your browser settings, although some parts of the Website may then not work properly.
We support Google Consent Mode: until you give consent, Google tags (if used) are instructed not to store advertising or analytics cookies.
6. Google Ads and Third-Party Advertising
We may use Google Ads and related Google services to advertise our services and measure conversions (for example, when a visitor submits a quote request after clicking an ad). Google may use cookies or device identifiers to provide these services, subject to your consent choices.
You can learn how Google uses data at policies.google.com/technologies/partner-sites, manage ad personalisation at adssettings.google.com, and opt out of interest-based advertising from participating companies at optout.aboutads.info or youronlinechoices.eu.
We do not use remarketing or ad personalisation based on sensitive categories of information.
7. How We Share Information
We share personal information only when necessary and only with:
- Service providers who help us operate our business (hosting, e-mail delivery, IT support, logistics), under contracts requiring them to protect your information;
- Advertising and analytics providers such as Google, only according to your cookie choices;
- Law enforcement or government authorities when required by law, including scrap metal reporting regulations, or to protect our rights, property or safety;
- A successor entity in the event of a merger, acquisition or sale of assets, subject to this Policy.
8. Data Retention
We keep quote requests and correspondence for as long as needed to respond and provide services, typically up to 24 months after our last contact. Transaction records required by law are retained for the period prescribed by applicable regulations. When information is no longer needed, we delete or anonymise it securely.
9. Data Security
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections (HTTPS), restricted access to stored requests and regular software updates. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy;
- Correct inaccurate or incomplete information;
- Request deletion of your information, subject to legal retention obligations;
- Object to or restrict certain processing, and withdraw consent at any time;
- Data portability;
- Opt out of the “sale” or “sharing” of personal information and targeted advertising (for residents of California and other U.S. states with similar laws). We do not sell personal information;
- Lodge a complaint with your local data protection authority.
To exercise these rights, contact us using the details below. We will respond within the time required by law and will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling a request.
11. Children’s Privacy
The Website and our services are not directed to children under 16, and we do not knowingly collect personal information from them. Selling scrap metal requires the seller to be of legal age. If you believe a child has provided us with information, please contact us and we will delete it.
12. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
13. International Transfers
Our business operates from the address listed in the Contact Us section, and our service providers may be located in other countries. If you access the Website from another country, your information may be transferred to and processed in a country where data protection laws differ from those of your own. Where required, we use appropriate safeguards for such transfers.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top shows when it was last revised. Material changes will be highlighted on the Website.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: